Terms of service

Terms of service

Last updated: September 13, 2026.

These terms apply to your use of shop.SightOcean.com and purchases from SightOcean.

Store use

By using this store, you agree to use it lawfully and not interfere with store operations, checkout, payments, security, or other customers.

Product information

We work to keep product information accurate. During launch testing, some details such as final specifications, regional app availability, warranty terms, packaging, shipping route, and compliance files may be updated before a product is activated for sale.

AI companion positioning

AI companion hardware sold by SightOcean is positioned as adult lifestyle, desk, bedside, or gifting hardware. It is not sold as a children's toy, medical device, therapy product, safety monitor, or substitute for human care.

Orders and payment

Prices, promotions, and availability may change. We may refuse, cancel, or limit an order when necessary because of inventory, payment, suspected fraud, compliance, supplier availability, or incorrect product information.

Shipping, returns, and refunds

Shipping, returns, refunds, damaged items, and warranty support are handled according to the policies published on this store at the time of purchase.

Third-party services

Products may depend on supplier apps, wireless networks, cloud services, payment providers, shipping partners, or other third-party services. Availability and performance of third-party services may vary by region.

Limitation of liability

To the maximum extent permitted by law, SightOcean is not liable for indirect, incidental, special, or consequential damages arising from store use, product misuse, third-party service interruptions, or unsupported regional use.

Contact

For questions about these terms, email support@sightocean.com.